Dear GPH Customer, Gamepark Holdings Co., Ltd has opened an AS Center in Korea and in Germany.   International users around the world should contact the site where GP2X Wiz has been bought whenever the problem is caused.                                                             Gamepark Holdings Co., Ltd     The A/S Center in Germany is located at: Ober der Roeth 4, 65824 Schwalbach. European users may contact Polytech & Net GmbH whenever the problem is caused. Please do not hesitate and feel free to contact to the below mentioned address;   Polytech & Net GmbH Ober der Roeth 4, 65824 Schwalbach Germany Main : 49-6196-652-0049 Fax : 49-6196-95-26-1 ATTN : Ms. Lee E-Mail as-europe@gp2x.com HomePage : www.ptn-global.com Thank you.